Contact
Last updated: October 13, 2026
We handle all enquiries by email. Please write to us at the address below; including your order number, if you have one, helps us reply faster.
Customer Support
| [email protected] | |
| Support hours | Weekdays (Monday to Friday) 10:00–17:00 JST; closed on weekends and Japanese public holidays |
| Phone | Disclosed without delay on request. Please contact us by email. |
There is no contact form on this website.
Before You Write
- Shipping destinations, rates and delivery times: Shipping Policy
- Damaged, wrong or lost orders, cancellations and refunds: Refund Policy
- How we handle your personal information: Privacy Policy
Operator
SHO Co., Ltd. operates SAINT TCG; company details are on our Company Information and Legal Notice pages.